Curbside delivery or installation: which is right for you?
The short answer
Delivery (curbside) ships your order flat-packed to the curb anywhere in the lower 48 states and DC, for you to carry in and put together. Delivery + Installation, near our Ringgold, GA workshop, is our own crew building it and fixing it to your wall.
- Every order is flat-packed, with the fiddly assembly already done in our shop.
- Curbside goes anywhere in the lower 48 states and DC, by freight, to the curb with a liftgate.
- Installation is our own crew, near the shop only: they carry it in, build it, anchor it to the studs and take the packaging away.
- Both are priced at checkout, as one line, before you pay.
What comes, either way
Every order is made to order and flat-packed. We cut, edge, finish and drill every part in our shop, and we do the fiddly assembly before it is boxed: the drawer slides are fitted, the drawer fronts are on, every door hinge is mounted, every cabinet connector is in place, and a bed’s face comes assembled. The bed or cabinet itself is put together where it will stand.
At checkout you choose how it gets to you. There is no pickup from the workshop.
Delivery (curbside)
Your order ships on a pallet by freight carrier to anywhere in the lower 48 states and Washington, DC. The driver lowers it to the curb or the end of the driveway with a liftgate; carrying it in and putting it together is up to you. For Alaska, Hawaii and the U.S. territories, call us.
- An adult needs to be there to check the boxes and sign for them.
- The boxes are heavy and some are long, about as long as the cabinet is tall (87-1/8″ for a vertical Queen). Have a second person, or more, to carry them in.
- Before you sign, count the boxes and look over every one. Write any damage on the carrier’s receipt, take photos, and call us. We file the claim and repair or replace what was damaged.
Putting it together yourself
Every bed and side cabinet has its own step-by-step assembly guide, with drawings worked out from the same plan the shop builds from. You need a helper, a drill and a stud finder.
Our warranty still covers the materials and hardware on a piece you assemble yourself, from the day it is delivered. The assembly and installation are yours, and so is any damage or injury that comes from them; our terms set that out.
Delivery + Installation
We install within 100 miles of our Ringgold, GA workshop, which covers Chattanooga, Dalton, Cleveland and North Georgia. The checkout offers Delivery + Installation only to an address inside that area.
Every town we install in is on our White-Glove Installation page. Our own crew, not a subcontractor, brings your order on our truck, carries every piece into the room, puts it together, anchors it to the wall studs, levels it, and takes the packaging away. Before they leave, look the piece over with them and try it out.
On install day, have an adult home for the whole visit, clear the wall and the floor where the piece will go and a path to the room, and tell us ahead of time about anything unusual in the wall, like plaster, masonry, or wiring and pipes where the piece will hang. We don’t remove existing built-ins, shelving or furniture.
How long each takes
Curbside orders usually ship in about 3–4 weeks, and installation orders are usually installed in about 3–4 weeks.
We email you when a curbside order ships. For an installation, we contact you when your order is nearly ready to set a day that works for you. These times are estimates, not promises.
How to choose
Choose curbside if you are comfortable with a drill, have a helper and can carry long boxes in, or if you live outside our install area.
Choose installation if you are near the shop and would rather have it built, anchored and leveled for you, with the packaging gone when the crew leaves.
Both are priced at checkout, as one line for your order and your address, and you see it before you pay. Type your address in the cart to see which reach you. The full details are in our shipping, delivery and installation policy.
Questions we get
Do you deliver everywhere?
Curbside delivery goes anywhere in the lower 48 states and Washington, DC. For Alaska, Hawaii and the U.S. territories, call us at (423) 373-5566.
Will the driver bring it inside?
No. Curbside delivery comes to the curb or the end of the driveway with a liftgate. Carrying it in is up to you, so have a second person ready.
How much is delivery or installation?
Both are priced at checkout for your order and your address, as one line you see before you pay. Type your address in the cart to see them.
Is my warranty different if I put it together myself?
The materials and hardware are covered the same way, from the day it is delivered. The assembly and installation are yours; see our terms for the details.
Ready to plan yours?
Every bed is priced live on its page, built to the measurements you give us.
